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Firefly Hospitality Recruiting is a culmination of this hospitality and recruitment expertise. Our leaders bring a passion and
understanding of hospitality and a belief that success is only measured by the quality of people within your organization.

Why Us?

We were first operators and understand what it takes to do the job. Taking the time to listen first we are dedicated to our clients. Obligation to understand the culture is the cornerstone in making the connection with a candidate. Our unique operational insight gives us the ability to know your desired fit and deliver only qualified candidates for each position. Our proprietary process ensures you will only see only the best candidates from Firefly.

Our Process

Hospitality surrounds all we do. Our process begins here with the client’s goals in mind.

Needs Assessment

Each search begins with a thorough needs assessment with the client to define not only the key selection criteria for candidates, but also the organization’s environment, culture, and mission. A comprehensive job description is compiled including the intangibles needed for success in the position.

Proprietary, Targeted Research

Armed with detailed parameters and our proprietary database, we perform targeted research to find those best qualified for the role. Using our extensive referral network, we speak to sources throughout the industry to identify individuals who are relevant and qualified.

Interview & Assessment

Each potential candidate is interviewed and assessed against the position specifications to determine their fit. A thorough review of their resume and references result in vetting the best fit. Next, our interview process digs deep into the performance milestones of each candidate. By understanding how a candidate achieved success and dealt with challenges in a position, we can uncover how their core skills, personality, and behaviors work in a professional environment.

Performance Analysis

We continue our qualification process by uncovering multiple examples of individual and team driven accomplishments and challenges to ultimately create a profile of a candidate’s ability to perform. Preliminary reference interviews are then conducted to confirm and enhance our understanding of the candidate’s track record. All this happens before we even present a candidate for our client’s review.

Candidate Presented to Client

Each qualified candidate’s background is then presented along with their resume and any specified assessment or aptitude testing, if applicable, now the interview process with our client begins. When the perfect candidate is selected and an offer is extended, the search consultant will participate in any negotiations so that a mutually satisfying compensation package is agreed upon. It’s on the recruit’s first day of work that our real value as consultants begins to shine. We actively participate in getting feedback from both our clients and placement candidates to help ensure a smooth transition.

Hiring & Follow-Up

We are known for our follow-up and investment in the long-term satisfaction of both our candidates and clients. Whether it’s a quick phone call or lengthy after-hours discussion of big picture strategy, we are invested in the individuals we partner with.

Our Expertise Allows Us to Uniquely Serve Dozens of Industries

Firefly is a dedicated boutique recruiting and consulting firm that is uniquely positioned to deliver the ideal candidates for our clients. We take the time, in the beginning, to listen and fully understand the need, culture, and fit desired before we start. This approach positions us to only deliver the most qualified candidates for each position.

• Multi-Unit Leaders, General Managers, Executive Chefs
• Unit Management Teams – Assistant General Managers, Restaurant Managers, Bar Managers
• Culinary Teams – Executive Chefs, Executive Kitchen Managers, Sous Chefs, and Supervisors
• Sales and Marketing Managers
• Corporate Support Staff

Restaurants: Fine Dining, High Volume, Casual Dining, Fast Casual and QSR

Multi-Unit Leaders, General Managers, Executive Chefs, Assistant General Managers, Restaurant Managers, Bar Managers, Executive Kitchen Managers, Sous Chefs, Supervisors, Sales and Marketing Managers, Corporate Support Staff

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Hotel Staffing & Support

Property General Managers, Directors of Operations, Director of Sales, Director of Marketing, Director of Food and Beverage, Director of Maintenance, Executive Chefs, Banquet Chefs, Sous Chefs, Pastry Chefs, Supervisors, Sales and Marketing Managers,
Back Office Supervisors, Support Staff, Public Relations Managers, Concierge Managers, Salon, Spa, and Fitness Managers

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Event Staffing

Senior Event Planners, Convention, Meeting, Event Planners, Retail Events Representatives, Trade Show and Promotion Managers, Staff Exhibition and Activities Planners

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Theme Park Staffing

Theme Park Multi-Unit Leaders, Property F&B Management Teams, General Managers, Restaurant Managers, QSR Managers, Outlets Managers, Culinary Teams, Executive Chefs, Executive KM’s, Sous Chefs, Supervisors, Retail Managers, Retail Supervisors, Sales and Marketing Managers, Corporate Support Staff

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Staffing for Senior Living Facilities

Regional Director of Operations, Sales, Marketing, Culinary, Senior General Managers, General Managers, Assistant General Managers, Managers, Executive Chefs, Executive KM’s, Sous Chefs, Supervisors, Sales and Marketing Managers, Corporate Support Staff

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Cruise Line Staffing

Food and Beverage Managers, Dining Room, Bar Managers, Executive Chefs, Executive KM’s, Sous Chefs, Supervisors, Activity and Entertainment Managers, Purser and Housekeeping Managers, Corporate Support Staff

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